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Rebecca Payne:
[in her office]
No, no, no. This is an appeal. An appeal is for an already existing claim. What you needed to file was a grievance. You filed the wrong paperwork. John Q. Archibald:
[sitting in front of her]
Wait a minute... Rebecca Payne:
You're gonna have to resubmit. It could take up to 30 days. John Q. Archibald:
[turns frustrated]
Look, I don't have 30 days. Rebecca Payne:
I know you don't. John Q. Archibald:
And quite frankly, I'm getting sick of the runaround. Now what I need is my son's name... Rebecca Payne:
Mr. Archibald, your account is in access of $30,000. The hospital has been over backwards to help you out. John Q. Archibald:
Is that right? Rebecca Payne:
Yes! It is right. But there's a limit to our generosity. Once and for all, your insurance does not cover this
[in her office]
No, no, no. This is an appeal. An appeal is for an already existing claim. What you needed to file was a grievance. You filed the wrong paperwork. John Q. Archibald:
[sitting in front of her]
Wait a minute... Rebecca Payne:
You're gonna have to resubmit. It could take up to 30 days. John Q. Archibald:
[turns frustrated]
Look, I don't have 30 days. Rebecca Payne:
I know you don't. John Q. Archibald:
And quite frankly, I'm getting sick of the runaround. Now what I need is my son's name... Rebecca Payne:
Mr. Archibald, your account is in access of $30,000. The hospital has been over backwards to help you out. John Q. Archibald:
Is that right? Rebecca Payne:
Yes! It is right. But there's a limit to our generosity. Once and for all, your insurance does not cover this
Full Transcript
00:00:01.000 --> 00:00:04.303
no no no this is an appeal
00:00:04.037 --> 00:00:06.738
An appeal is for an already existing claim
00:00:06.806 --> 00:00:09.174
What you needed to file was a grievance
00:00:09.242 --> 00:00:10.909
You filed the wrong paperwork
00:00:10.977 --> 00:00:13.145
You're going to have to resubmit
00:00:13.212 --> 00:00:14.813
It could take 30 days
00:00:14.088 --> 00:00:16.714
I don't have 30 days I know
00:00:16.782 --> 00:00:18.055
I'm getting sick of the runaround
00:00:18.617 --> 00:00:21.553
What I need is my son's name on that list
00:00:21.062 --> 00:00:24.324
Your account is in excess of 30 000
00:00:24.391 --> 00:00:27.126
The hospital has bent over backwards to help you out
00:00:27.194 --> 00:00:28.194
Is that right
00:00:28.262 --> 00:00:30.999
Yes it is right
00:00:30.013 --> 00:00:32.365
But there is a limit to our generosity
00:00:32.433 --> 00:00:33.766
Once and for all
00:00:33.834 --> 00:00:35.935
your insurance does not cover this
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Movie Summary
John Quincy Archibald takes a hospital emergency room hostage when his insurance won't cover his son's heart transplant.
Actors
Rebecca Payne
John Quincy Archibald
