Yes, sir, can I help you? Uh, yes, this is not the best breakfast I've ever had and I'd...

Brad Hamilton: Yes, sir, can I help you? Businessman: Uh, yes, this is not the best breakfast I've ever had and I'd like my money back. Brad Hamilton: Uh, okay, I believe you have to fill out a form for that. Businessman: Uh, no, I'd like my money back now. Brad Hamilton: I'm sorry, it doesn't work that way. You see, I have to fill out a form and-- [looks down at the half-eaten breakfast] Brad Hamilton: --well, you ate most of it, already, so... Businessman: [points at the 100% Guaranteed sign] You see that sign? It says "100 % Guaranteed". You know what the meaning of "guarantee" is? Did they teach you that here? Brad Hamilton: Sir, I... Businessman: Look, just put your little hand back into the cash register and give me my two dollars and seventy-five cents back, please... [looks at Brad's name tag] Businessman: ... Brad. Brad Hamilton: Sir, if you'd just give me a minute, I'll find the forms. I'll take care of everything. [gets down to search under the counter] Businessman: I don't have a minute. You made me late enough. I am so tired of dealing with incompetence. [coming out of the restroom, Arnold hears the angry customer and goes back in] Businessman: It says "100 % Guaranteed", you moron! Brad Hamilton: [jumps up angrily] MISTER, IF YOU DON'T SHUT UP, I'M GONNA KICK ONE HUNDERED PERCENT OF YOUR ASS! [hearing the commotion, Dennis immediately appears] Dennis Taylor: Uh, is there a problem here? Can I help you, sir? Businessman: You bet you have a problem. Your employee here threatened me with violence. I'm surprised. I eat here, all the time, and I usually get good service until today. All I wanted was money back on this breakfast. It was a little undercooked and he threatens me with violence. Now, I'm going to speak to your supervisor... Dennis Taylor: [holds up a hand to stop him] Uh, I can take care of this. Mr. Hamilton, did you threaten this customer with violence or use profanity in any way? Brad Hamilton: Well, he insulted me, first. He called me a moron, Dennis. Dennis Taylor: Answer me! Did you threaten this customer with violence or use profanity in any way? Brad Hamilton: Yes! Dennis Taylor: You're fired. [to the customer, who smiles happily at Brad] Dennis Taylor: I'm sorry, sir, I'll refund your money, right now. [Brad angrily takes off his hat and apron and storms towards the exit] Dennis Taylor: Hope you won't hold this against us. You know how kids are, these days. Here we are. Perhaps another breakfast? Brad Hamilton: [slams his hand on the men's restroom door] I hope you had a hell of a piss, Arnold!